Which department in a healthcare facility focuses on resolving hazards related to patient care?

The risk management department plays a crucial role in a healthcare facility by identifying, assessing, and mitigating risks that could potentially harm patients or lead to adverse events. This department actively works to resolve hazards related to patient care by implementing strategies and protocols designed to minimize risks, promote safety, and ensure that the organization adheres to regulatory and accreditation standards.

In this context, risk management focuses on maintaining patient safety, preventing incidents, and addressing any hazards that may arise during the delivery of healthcare services. The department conducts investigations and analyses of incidents to learn from them and improve systems and processes. This proactive approach not only protects patients but also safeguards the organization from legal liabilities and improves overall care quality.

Quality assurance, while also essential, primarily focuses on monitoring and improving the overall quality of care and services provided. The compliance department ensures adherence to laws and regulations, but their focus is not exclusively on patient care hazards. The patient services department typically handles issues related to patient satisfaction and administrative support rather than the specific risks associated with clinical care.